| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,500 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Sep 07āSep 15, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Sep 21āSep 29, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 05āOct 13, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 19āOct 27, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 02āNov 10, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 16āNov 24, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 30āDec 08, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 14āDec 22, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 28, 2026āJan 05, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 11āJan 19, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 25āFeb 02, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 08āFeb 16, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 22āMar 02, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 08āMar 16, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 22āMar 30, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 05āApr 13, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 19āApr 27, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 03āMay 11, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 17āMay 25, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 31āJun 08, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 14āJun 22, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 28āJul 06, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 12āJul 20, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
About the Course
A large share of leaders report being under increased stress, with many feeling depleted by the end of an ordinary day, a burnout pattern sometimes described as ‘quiet cracking’ when it goes unaddressed. Emotional intelligence is the leadership capability most directly linked to recognizing and responding to these pressures in both leaders and their teams.
This programme builds practical emotional-intelligence capability across self-awareness, self-regulation, empathy and relationship management, extended to recognizing early burnout and psychological-safety warning signs in teams, using established EQ frameworks and structured self-assessment.
Participants leave with a personal EQ development plan and a team psychological-safety early-warning checklist, ready to apply immediately to their own self-regulation and team leadership practice.
Target Participants
Managers and team leaders at all levels, HR and people-development professionals, Leaders in high-stress or high-stakes roles, Professionals transitioning into people-leadership, and Executives seeking to strengthen interpersonal impact.
What You Will Learn
By the end of this course, participants will be able to:
- Apply established emotional-intelligence models to leadership practice.
- Strengthen self-awareness through structured self-assessment.
- Apply self-regulation techniques under pressure.
- Demonstrate empathy in difficult leadership situations.
- Recognize early burnout and psychological-safety warning signs.
- Build a personal emotional-intelligence development plan.
Course Duration
- Classroom ā 5 Days
- Online ā 7 Days
Course Outline
Foundations of Emotional Intelligence
- EQ models overview (Goleman, Bar-On)
- EQ vs IQ in leadership
- Self-assessment instrument
- EQ and leadership outcomes
- Case introduction
Self-Awareness
- Self-awareness assessment techniques
- Emotional-trigger identification
- Values-emotion alignment
- Reflective-practice habits
- Self-awareness exercise
Self-Regulation Under Pressure
- Self-regulation techniques
- Stress-response management
- Reframing techniques
- Regulation-practice exercise
- Pressure-simulation practice
Empathy in Leadership
- Empathy vs sympathy distinction
- Perspective-taking techniques
- Empathic-listening practice
- Empathy-case exercise
- Empathy role-play
Social Awareness and Reading Teams
- Reading team dynamics
- Non-verbal cue recognition
- Organizational-awareness skills
- Social-awareness case exercise
- Team-observation practice
Relationship Management
- Relationship-building techniques
- Influence through EQ
- Managing difficult relationships
- Trust-building practice
- Relationship-case exercise
Recognizing Burnout and Quiet Cracking
- Burnout warning-sign recognition
- ‘Quiet cracking’ indicators
- Early-intervention conversation techniques
- Psychological-safety checklist use
- Recognition-practice exercise
EQ in Difficult Conversations
- EQ-informed conversation structuring
- Managing own emotions in conflict
- De-escalation techniques
- Difficult-conversation role-play
- Reflection practice
Building Team Emotional Intelligence
- Team EQ norms
- Psychological-safety building
- Emotional-culture design
- Team EQ-case exercise
- Team-practice workshop
Capstone: Personal EQ Development Plan
- Development-plan structuring
- Checklist finalization
- Peer feedback session
- Presentation to cohort
- Post-training commitments
Practical Outputs
Participants will develop or work with the following tangible outputs during the programme:
- Personal emotional-intelligence development plan
- Team psychological-safety early-warning checklist
- Self-regulation technique toolkit
- Empathic-conversation framework
Training Approach
The programme uses validated EQ self-assessment instruments, guided reflective exercises, empathy and difficult-conversation role-plays with structured feedback, and practical work building a team early-warning checklist for burnout and psychological-safety risks.
Organizational Benefits
- More self-aware, resilient leadership under pressure
- Earlier identification and mitigation of team burnout risk
- Stronger psychological safety and trust within teams
- Improved leadership handling of difficult conversations
- Better overall employee experience and retention
Certification
Participants who successfully complete this course will receive a Certificate of Course Completion from Devimpact Institute, recognizing the knowledge, practical skills and competencies developed through the programme.
Tailor-Made Course
This course can be customized and delivered as an in-house programme to address the specific policies, systems, sector context and capacity-development priorities of an organization. The course duration, modules, case studies and practical exercises may be adjusted following a training needs assessment.
