| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,500 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Sep 14āSep 22, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Sep 28āOct 06, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 12āOct 20, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 26āNov 03, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 09āNov 17, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 23āDec 01, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 07āDec 15, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 21āDec 29, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 04āJan 12, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 18āJan 26, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 01āFeb 09, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 15āFeb 23, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 01āMar 09, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 15āMar 23, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 29āApr 06, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 12āApr 20, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 26āMay 04, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 10āMay 18, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 24āJun 01, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 07āJun 15, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 21āJun 29, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 05āJul 13, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
About the Course
Effective stakeholder engagement is essential for building trust, strengthening accountability, improving decision-making, and ensuring the successful implementation of policies, programmes, and projects. Organizations that engage stakeholders systematically are better positioned to manage expectations, reduce resistance, enhance collaboration, and achieve sustainable outcomes. Public participation has become a critical requirement in governance, development programming, regulatory processes, infrastructure projects, and organizational change initiatives.
Professionals responsible for communication, public relations, programme management, policy development, community engagement, and organizational leadership must be able to identify stakeholders, analyse their interests and influence, design engagement strategies, facilitate meaningful participation, manage conflicts, and communicate transparently throughout the engagement process.
This course equips participants with practical knowledge and skills to plan, implement, monitor, and evaluate stakeholder engagement and public participation processes. Through case studies, stakeholder mapping exercises, facilitation simulations, public consultation workshops, and practical group activities, participants will develop workplace-ready stakeholder engagement frameworks and participation tools that can be immediately applied within their organizations.
Target Participants
This course is designed for Communication Officers, Public Relations Officers, Programme Managers, Project Managers, Policy Analysts, Community Engagement Officers, Corporate Affairs Officers, Government Officials, County Government Officers, Development Practitioners, NGO Staff, Regulatory Officers, Monitoring and Evaluation Officers, Executive Assistants, and professionals responsible for stakeholder engagement, consultation, participation, and partnership management.
What You Will Learn
By the end of this course the participants will be able to:
- Identify and analyse stakeholders effectively
- Develop stakeholder engagement strategies and implementation plans
- Design meaningful public participation processes
- Facilitate stakeholder meetings, consultations, and public forums
- Manage stakeholder expectations and build productive relationships
- Handle conflicts and difficult stakeholder situations professionally
- Apply digital tools to support stakeholder engagement and participation
- Monitor and evaluate stakeholder engagement effectiveness
- Strengthen transparency, accountability, and inclusive participation
- Develop practical stakeholder engagement and public participation plans
Course Duration
- Classroom ā 5 Days
- Online ā 7 Days
Course Outline
Foundations of Stakeholder Engagement
- Stakeholder engagement principles
- Public participation concepts
- Governance and accountability
- Engagement objectives
- Ethical engagement practices
Stakeholder Identification and Analysis
- Stakeholder mapping
- Interest analysis
- Influence analysis
- Power-interest matrix
- Stakeholder prioritization
Engagement Strategy Development
- Engagement planning
- Engagement objectives
- Key messaging
- Communication channels
- Resource planning
Public Participation Methods
- Public forums
- Community consultations
- Workshops and dialogues
- Surveys and feedback tools
- Participatory decision-making
Facilitation and Meeting Management
- Facilitation techniques
- Managing group dynamics
- Active listening
- Consensus building
- Documentation of proceedings
Communication for Engagement
- Clear communication
- Inclusive communication
- Risk communication
- Feedback communication
- Transparency practices
Managing Difficult Stakeholders and Conflict
- Conflict identification
- Managing resistance
- Negotiation techniques
- Handling complaints
- Relationship recovery
Digital Stakeholder Engagement
- Online consultations
- Social media engagement
- Virtual town halls
- Digital feedback platforms
- Hybrid participation models
Monitoring and Evaluation of Engagement
- Engagement indicators
- Participation metrics
- Feedback analysis
- Impact assessment
- Continuous improvement
Inclusion and Vulnerable Groups
- Inclusive participation
- Gender-responsive engagement
- Youth participation
- Accessibility considerations
- Cultural sensitivity
Strategic Partnerships and Collaboration
- Partnership development
- Multi-stakeholder platforms
- Collaboration frameworks
- Trust building
- Long-term engagement
Stakeholder Engagement Capstone
- Stakeholder engagement simulation
- Public participation exercise
- Facilitation practice
- Feedback and reflection
- Workplace action planning
Training Approach
This course adopts a highly practical and participatory learning approach through stakeholder mapping exercises, public consultation simulations, facilitation workshops, case studies, group discussions, role plays, peer learning, and facilitator coaching. Participants will develop practical stakeholder engagement strategies, facilitate realistic participation exercises, analyse stakeholder relationships, and produce workplace-ready engagement tools that can be immediately implemented within their organizations.
During the course, participants will develop practical outputs including a Stakeholder Engagement Strategy, Public Participation Framework, Stakeholder Mapping Toolkit, Power-Interest Analysis Matrix, Consultation Facilitation Guide, Stakeholder Communication Toolkit, Feedback and Grievance Mechanism, Digital Engagement Toolkit, Engagement Monitoring Dashboard, Inclusiveness Assessment Tool, Partnership Development Framework, Stakeholder Risk Register, Engagement Evaluation Report, Workplace Engagement Improvement Plan, and a Personal Action Plan.
Certification
Upon successful completion of this course, participants will be issued with a certificate of Course Completion.
Tailor-Made Course
We can also deliver this programme as a tailor-made course for Government Ministries, County Governments, NGOs, Development Partners, International Organizations, Regulatory Authorities, State Corporations, Infrastructure Projects, Healthcare Organizations, Educational Institutions, Community-Based Organizations, and Private Sector Organizations. Case studies, participation methods, stakeholder scenarios, facilitation exercises, and practical activities can be tailored to reflect the organization’s sector, governance framework, stakeholder environment, and operational priorities.
