| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,500 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Sep 14āSep 22, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Sep 28āOct 06, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Oct 12āOct 20, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Oct 26āNov 03, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Nov 09āNov 17, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Nov 23āDec 01, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Dec 07āDec 15, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Dec 21āDec 29, 2026 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Jan 04āJan 12, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Jan 18āJan 26, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Feb 01āFeb 09, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Feb 15āFeb 23, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Mar 01āMar 09, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Mar 15āMar 23, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Mar 29āApr 06, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Apr 12āApr 20, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Apr 26āMay 04, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| May 10āMay 18, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| May 24āJun 01, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Jun 07āJun 15, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Jun 21āJun 29, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
| Jul 05āJul 13, 2027 | 7 Days | KES 1,000 | USD 90,000 | Register | |
About the Course
The Balanced Scorecard remains one of the most widely adopted strategic performance-management frameworks internationally, translating strategy into a measurable set of financial, customer, process and learning objectives. Organizations that implement it well close the persistent gap between strategy formulation and execution that undermines many strategic plans.
This programme provides deep, hands-on Balanced Scorecard capability: constructing the four perspectives, cascading scorecards, selecting and target-setting KPIs, and using digital dashboards for ongoing performance monitoring. Participants also explore how BSC integrates with OKRs and AI-enabled dashboarding for real-time strategic performance visibility.
Participants leave with a complete organization-specific Balanced Scorecard, including KPI definitions, targets and a dashboard design, ready to pilot within their own institution.
Target Participants
Executives, managers and department heads, Strategic planning and performance management officers, Business analysts and consultants, Monitoring and evaluation professionals, and Finance and operations managers.
What You Will Learn
By the end of this course, participants will be able to:
- Explain Balanced Scorecard principles and the four perspectives.
- Construct an organization-specific Balanced Scorecard.
- Select and set targets for strategic KPIs.
- Cascade scorecards across organizational levels.
- Design a performance-monitoring dashboard.
- Evaluate BSC implementation using known pitfalls and best practices.
Course Duration
- Classroom ā 5 Days
- Online ā 7 Days
Course Outline
Introduction to the Balanced Scorecard
- BSC history and rationale
- Performance-management fundamentals
- BSC components overview
- Benefits and limitations
- Implementation-readiness check
The Four Perspectives Framework
- Financial perspective design
- Customer perspective design
- Internal-process perspective design
- Learning and growth perspective
- Perspective-linkage logic
Strategy Translation into the Scorecard
- Strategic-objective translation
- Cause-and-effect linkages
- Strategy-map integration
- Objective-statement drafting
- Validation workshops
KPI Selection and Target-Setting
- KPI selection criteria
- Lag vs lead indicators
- Target-setting methods
- Data-source identification
- KPI documentation standards
Cascading the Scorecard
- Departmental cascading
- Individual scorecard alignment
- Cross-functional consistency
- Cascading governance
- Communication of cascaded scorecards
BSC and OKR Integration
- OKR fundamentals
- BSC-OKR hybrid models
- Choosing the right tool
- Integration case examples
- Hybrid-model design
Digital Dashboards and AI-Enabled Monitoring
- Dashboard design principles
- Software tool options
- Real-time data integration
- AI-assisted performance alerts
- Dashboard prototyping
Implementation Strategy
- Stakeholder communication plan
- Change-management linkage
- Budget and planning integration
- Rollout sequencing
- Governance structure
Common Implementation Pitfalls
- Strategy-clarity gaps
- Metric-overload risk
- Inconsistent cascading
- Follow-up and review deficiencies
- Mitigation strategies
BSC Capstone and Rollout Planning
- Capstone scorecard assembly
- Rollout plan development
- Presentation to leadership
- Review-cycle design
- Post-training action plan
Practical Outputs
Participants will develop or work with the following tangible outputs during the programme:
- Organization-specific Balanced Scorecard
- KPI definition and target sheet
- Performance-monitoring dashboard design
- Cascading implementation plan
- BSC rollout plan
Training Approach
Participants build a live Balanced Scorecard for their own organization across the week, working through each perspective in facilitated workshops, practising KPI selection and target-setting on real data where available, and prototyping a digital dashboard before presenting a rollout plan on the final day.
Organizational Benefits
- Clearer translation of strategy into measurable performance
- Stronger alignment between strategic and operational KPIs
- More effective performance dashboards for leadership
- Reduced common BSC implementation failures
- Better cross-level accountability for strategic results
Certification
Participants who successfully complete this course will receive a Certificate of Course Completion from Devimpact Institute, recognizing the knowledge, practical skills and competencies developed through the programme.
Tailor-Made Course
This course can be customized and delivered as an in-house programme to address the specific policies, systems, sector context and capacity-development priorities of an organization. The course duration, modules, case studies and practical exercises may be adjusted following a training needs assessment.
