| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,500 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Sep 14āSep 22, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Sep 28āOct 06, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 12āOct 20, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 26āNov 03, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 09āNov 17, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 23āDec 01, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 07āDec 15, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 21āDec 29, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 04āJan 12, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 18āJan 26, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 01āFeb 09, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 15āFeb 23, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 01āMar 09, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 15āMar 23, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 29āApr 06, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 12āApr 20, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 26āMay 04, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 10āMay 18, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 24āJun 01, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 07āJun 15, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 21āJun 29, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 05āJul 13, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
About the Course
Executive secretaries play a key role in the smooth sailing of office functions as they are the first points of contact for visitors accessing the organization and provide vital organizational and administrative support. They usually work for top executives and make certain that executives are equipped with all the necessary information needed to make timely business decisions.
Training for executive secretaries is aimed at equipping the secretaries with the knowledge and skills to perform their functions effectively.
TargetĀ Participants
Training for executive secretaries targets Secretaries, Office Managers, Coordinators and any other professional who seeks to gain skills and knowledge in secretarial functions.
WhatĀ youĀ willĀ learn
By the end of this training, the participants will be able to gain skills on:
- Exceptional office management
- Excellent communication skills and exceptional interpersonal abilities
- Setting priorities and manage time efficiently
- Thinking proactively and positively
- Effective filing and records management systems
- Managing stocks and stationery supplies
- Telephone and email management
- Customer management
Course Duration
- Classroom ā 5 Days
- Online ā 7 Days
Course Outline
Overview of The Secretary
- Role of secretary in a modern-day organization
- Tasks of a secretary/ New trends
- Effective functioning secretarial styles
- Attributes of a successful secretary
- Challenges of a secretary at the workplace
Organizational Skills
- Organizing oneself
- Organizing the office
- Organizing multiple tasks
- Organizing meetings
- Managing time and setting priorities
- SMART goals
Business Communication
- Verbal andĀ written communication skills
- Professional business writing
- Active listening
- Cross-cultural communication
- Etiquette of e-mail writing
- Report writing and proof-reading
- Deliver effective presentations
Stress management
- Stress management techniques
- Identifying your stressors
- Formulating a comprehensive stress management plan
- Relaxation techniques for keeping the mind and body sharp
- Understand the life cycle of stressful thinking
Office Technology
- Planners, schedulers, digital assistants
- Office ergonomics and set-up
- Desk management
- Basic Finance and accounting software
- Basic secretarial tools and applications
Interpersonal Skills
- Personality development
- Negotiation skills
- Time management
- Business etiquette
- Body language
- Problem-solving techniques and decision making
- Planning methodologies
- Conflict resolution techniques
Ethics and Professionalism
- Office Ethics basic principles
- Confidentiality
- Managing conflictĀ in the workplace
- Maintaining appropriate professional image
- Timekeeping and punctuality
- Understanding Urgency and importance
- Safety & security
- Policies and compliance
Information Management
- Record management
- Filling techniques
- Effective filing systems
- Storing and retrieving data
- Automation of Information flow
Training Approach
This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies. Training manuals and additional reference materials are provided to the participants.
Certification
Upon successful completion of this training for executive secretaries targets, participants will be issued with a certificate.
Tailor-Made Course
We can also do this as tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.
