| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,500 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Sep 07āSep 15, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Sep 21āSep 29, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 05āOct 13, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Oct 19āOct 27, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 02āNov 10, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 16āNov 24, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Nov 30āDec 08, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 14āDec 22, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Dec 28, 2026āJan 05, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 11āJan 19, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jan 25āFeb 02, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 08āFeb 16, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Feb 22āMar 02, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 08āMar 16, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Mar 22āMar 30, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 05āApr 13, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Apr 19āApr 27, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 03āMay 11, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 17āMay 25, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 31āJun 08, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 14āJun 22, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 28āJul 06, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 12āJul 20, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 26āAug 03, 2027 | 7 Days | KES 90,000 | USD 1,000 | Register | |
About the Course
SMEs drive economic growth across Africa, yet SME banking remains challenging due to informality, limited records and higher perceived risk.
This programme covers SME segmentation, tailored credit assessment, digital SME banking, value chain finance and SME relationship management.
Participants leave with an SME credit assessment tool and an SME banking value proposition.
Target Participants
SME relationship managers, Business banking product staff, Credit officers serving SMEs, Branch managers with SME portfolios, Digital banking staff, and development finance SME staff.
What You Will Learn
By the end of this course, participants will be able to:
- Analyse the SME market and segmentation approaches.
- Assess SME creditworthiness using tailored appraisal methods.
- Design SME-specific banking products and services.
- Evaluate digital channels for SME banking.
- Develop value chain and supply chain finance solutions.
- Apply relationship management techniques for SME clients.
- Manage SME portfolio risk and non-performing loans.
- Prepare an SME banking growth strategy.
Course Duration
- Classroom ā 5 Days
- Online ā 7 Days
Course Outline
Foundations of SME Banking
- SME sector overview
- SME banking challenges
- Segmentation approaches
- SME banking business case
- Regional market trends
SME Credit Assessment
- Informal statement analysis
- Alternative data scoring
- Cash flow-based lending
- Character-based lending
- SME credit scoring models
SME Product Design
- SME loan product types
- Working capital solutions
- Asset finance for SMEs
- Trade finance for SMEs
- Bundled product packages
Digital SME Banking
- Digital onboarding
- Mobile and online SME banking
- Digital lending platforms
- E-commerce integration
- Data-driven SME insights
Value Chain and Supply Chain Finance
- Value chain finance models
- Anchor-based lending
- Invoice/receivables finance
- Agricultural value chain finance
- Structuring solutions
SME Relationship Management
- SME needs analysis
- Advisory-led relationships
- Cross-selling to SME clients
- Managing client lifecycle
- Building trust/loyalty
SME Risk Management
- Portfolio risk drivers
- Sector concentration management
- Early warning indicators
- Restructuring facilities
- SME NPL management
Non-Financial Support for SMEs
- Business advisory services
- Financial literacy support
- Capacity-building partnerships
- Linking SMEs to markets
- Measuring non-financial impact
SME Banking Technology and Partnerships
- Fintech partnerships
- Alternative lender collaboration
- SME banking platforms
- Data-sharing arrangements
- Technology investment priorities
Building an SME Banking Growth Strategy
- Market opportunity assessment
- SME value proposition
- Channel/coverage strategy
- Performance measurement
- Growth roadmap
Practical Outputs
By the end of this course, participants will have developed the following practical outputs:
- SME credit assessment tool
- SME product concept
- Value chain finance structure
- SME relationship management plan
- SME risk monitoring checklist
- SME banking growth strategy
Training Approach
Uses SME case studies and cash-flow lending exercises to build practical, immediately applicable SME banking skills.
Organizational Benefits
- Growth in profitable SME lending
- Improved SME credit quality
- Stronger SME customer relationships
- Enhanced digital SME banking capability
- Reduced SME portfolio risk
- Clearer SME growth strategy
Certification
Participants who successfully complete this course will receive a Certificate of Course Completion from Devimpact Institute, recognizing the knowledge, practical skills and competencies developed through the programme.
Tailor-Made Course
This course can be customized and delivered as an in-house programme to address the specific policies, systems, sector context and capacity-development priorities of an organization. The course duration, modules, case studies and practical exercises may be adjusted following a training needs assessment.
