| Location | Duration | Kenyan Cost | Non-Kenyan Cost | Upcoming Schedules |
|---|---|---|---|---|
| Nairobi, Kenya | 5 Days | KES 115,000 | USD 1,000 | Enroll |
| Kigali, Rwanda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Kampala, Uganda | 5 Days | USD 1,900 | USD 1,900 | Enroll |
| Dar es Salaam, Tanzania | 5 Days | USD 2,000 | USD 2,000 | Enroll |
| Dubai, UAE | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Abuja, Nigeria | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Accra, Ghana | 5 Days | USD 4,000 | USD 4,000 | Enroll |
| Pretoria, South Africa | 5 Days | USD 3,900 | USD 3,900 | Enroll |
| Start & End Date | Duration | Kenyan Cost | Non-Kenyan Cost | Enroll | |
|---|---|---|---|---|---|
| Apr 27āMay 05, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 11āMay 19, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| May 25āJun 02, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 08āJun 16, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jun 22āJun 30, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 06āJul 14, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Jul 20āJul 28, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Aug 03āAug 11, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
| Aug 17āAug 25, 2026 | 7 Days | KES 90,000 | USD 1,000 | Register | |
About the Course
Administrative management focuses on creating a formalized administrative structure, developing a proper hierarchy of authority, deciding their key functions and responsibilities, and proper division of labor within the organization. Training for administrative managers aims to equip the participants with effective management of the administrative functions as performed by office managers and administrative managers.
TargetĀ Participants
Training for administrative managers is suitable for middle and top-level office managers, administrative managers responsible for the management of their organizationās administrative functions.
WhatĀ youĀ willĀ learn
ByĀ theĀ endĀ ofĀ thisĀ trainingĀ theĀ participantsĀ willĀ beĀ ableĀ to:
- Manage their organizational administrative functions effectively
- Manage teams effectively
- Lead teams effectively
- Enhance their communications skills
- Manage special projects successfully
Course Duration
One week
Course Outline
The Modern Supervisory Role of Executive Assistants
- Evolution of the Executive Assistant role into supervision
- Transitioning from administrative support to supervisory roles
- Aligning supervisory responsibilities with organizational goals
- Strategic vs. operational functions in supervision
Leadership & Supervisory Skills
- Principles of effective supervision
- Leadership styles and their application
- Building influence, authority, and credibility
- Emotional intelligence in leadership
Communication & Interpersonal Excellence
- Mastering professional verbal and written communication
- Effective listening and feedback techniques
- Managing workplace relationships and team communication
- Handling difficult conversations and conflict situations
Team Management & Coordination
- Understanding team dynamics and motivation
- Delegation and task allocation techniques
- Managing multiple priorities and deadlines
- Supervising hybrid and remote teams
Performance Management
- Setting goals and performance expectations
- Monitoring and evaluating staff performance
- Coaching, mentoring, and staff development
- Conducting performance reviews and feedback sessions
Conflict Resolution & Problem Solving
- Identifying sources of workplace conflict
- Conflict resolution techniques and strategies
- Negotiation and mediation skills
- Structured problem-solving and decision-making
Office & Workflow Management
- Coordinating administrative and operational processes
- Time and priority management
- Improving efficiency and productivity
- Use of digital tools for workflow management
Digital Tools & AI for Supervisors
- Overview of productivity and collaboration tools
- Introduction to AI in administrative and supervisory roles
- Automating routine tasks using digital tools
- Supporting data-driven decision-making
Confidentiality & Ethics
- Understanding confidentiality in supervisory roles
- Handling sensitive information with discretion
- Compliance with policies and regulations
- Promoting integrity and ethical behavior
Professional Image & Personal Effectiveness
- Building executive presence and professionalism
- Time management and stress management
- Adaptability and resilience in the workplace
- Continuous professional development
Training Approach
Training for administrative managers is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, presentations, group works and case studies.
Training notes and additional reference materials are provided to the participants
Certification
Upon successful completion of this Training for administrative managers course, participants will be issued with a certificate.
Tailor-Made Course
We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.
